Frequently Asked Questions
Who can purchase from Pro Skin Artisan?
Pro Skin Artisan supplies wholesale skincare exclusively to licensed beauty salons, skin clinics, and professional practitioners across Australia. You’ll need to register for a professional account to place orders.
Do you have minimum order quantities (MOQs)?
Yes, we have low minimum order quantities designed to support both small boutique salons and larger clinics. Details are provided in our wholesale pricing guide once your account is approved.
Where is Pro Skin Artisan skincare made?
All of our products are proudly made in Queensland, Australia using locally sourced native botanicals. Our formulas are toxic-free, vegan, phthalate-free, paraben-free, and silicone-free.
Do you ship Australia-wide?
Absolutely! We offer fast, reliable shipping to salons and clinics across Australia. Shipping rates and delivery times are calculated at checkout.
How do I create a wholesale account?
Click “Apply for Wholesale” on our website and complete the registration form with your business details. Our team will review and approve your account within 1–2 business days.
Do you offer samples or starter kits?
Yes! We provide sample packs and starter kits so you can trial our products before committing to larger orders. Please contact us for options.
Do you offer training or support?
Yes — we provide hands-on training and education for salons, including support with integrating our skincare into your treatments. We also offer advanced devices such as HIFU machines.
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers. Approved wholesale accounts may apply for credit terms — please contact us for details.
